When you sign up for a subscription by ordering the Starter Kit or refill blades, you get to choose how often you receive your refill deliveries: 30, 60 or 90 days. For blade subscriptions, each refill delivery contains four vegan razor cartridges.

Your refills will be sent at the frequency you choose. You can skip or delay an upcoming order and change the frequency at any time.

There's no commitment, you can cancel or temporarily pause your subscription whenever it suits you.

If you want to change how often you receive new blades, you can change the frequency in your account. When you log in, go to Manage Subscriptions (insert link) and choose the subscription you wish to adjust.

You can choose between receiving your blades every 30, 60 or 90 days, and don't forget to save your changes before leaving the page.

You also have the option to skip your next delivery, reschedule it, or temporarily pause your subscription.

You are only charged when an order is created, so it will depend on your frequency.

When it's time for your next razor blade order to be created, the payment will be deducted automatically through your chosen payment method. Once the payment has gone through, the order will be processed and dispatched.

You can add new payment methods in your Estrid account when you go to Address & Payment Details.

To cancel your subscription, please log in and go to Manage Subscriptions (insert link). Choose the subscription you want to adjust and select cancel. You will also be given the option to pause temporarily.

You can skip upcoming deliveries or change the frequency of your subscription as well.

Please contact us with your order number if you’re having trouble logging into your account or are experiencing any issues using the links. If you cannot find your order number, please send us your full name, email address, delivery address and phone number.

Our Shave Starter Set and Silk Shave Cream may be purchased without a subscription.

The refill blades cannot be purchased without a subscription. You can request new blades through your preexisting subscription without starting a new one.

Florie accepts Visa, Mastercard, American Express, PayPal and Apple Pay and Shop Pay.

Contact us at hello@floriebody.com and we’ll help you.

If you have already placed an order with us, please send us your order number when you reach out. If you cannot find your order number, please send us your full name, email address, delivery address and phone number.

We offer free shipping for all orders over $40. For orders under $40, a flat $7.00 shipping fee applies.

Our refill blades are offered only under a subscription which includes free shipping for all refill orders.

Lost or stolen packages
Florie Body is not responsible for lost or stolen packages that are confirmed to be delivered to the shipping address provided for the order. Florie Body is not responsible for orders that are delivered incorrectly or lost due to incorrect shipping information being provided at checkout. Please confirm your shipping address before finalising checkout. If you receive a confirmation email with an address that needs to be updated please contact us as soon as possible to make any changes. Once an order has shipped we cannot make any changes to your shipping address. We cannot refund shipping costs for shipments that are returned to us due to an error in the address provided & returned shipments may be subject to a restocking fee.

If an order you've made on floriebody.com is lost, or arrives damaged or incomplete, please email us within 10 days at hello@floriebody.com and we’ll make it right! Someone from our team will be in touch within 14 days. Unfortunately, we’re unable to accept returns that include used products.